Collecting Your Fee mentioned

Posted on November 5, 2007 by Ed

Don Downey graciously mentioned our book, Collecting Your Fee: Getting Paid from Intake to Invoice (ABA 2003) with the following comment: 

“… a client who genuinely respects you and the work you did will pay your bill in a timely manner.” ED Poll (2003)

In meeting Ed a few years ago and having the opportunity to speak with him on several occasions, I can’t help but say that those few words embody AR collections. Not just law firm collections, but all collections. When we communicate with our clients, we need to keep in mind that every communication either gets us closer to payment or further from a payment. Our motivation, if you haven’t already seen it, should be closer to receiving payment!

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