Tech error wipe out!

Posted on March 20, 2007 by Ed

From Associated Press, (March 20, 2007) 

JUNEAU, Alaska - Perhaps you know that sinking feeling when a single keystroke accidentally destroys hours of work. Now imagine wiping out a disk drive containing information for an account worth $38 billion.

That's what happened to a computer technician reformatting a disk drive at the Alaska Department of Revenue. While doing routine maintenance work, the technician accidentally deleted applicant information for an oil-funded account - one of Alaska residents' biggest perks - and mistakenly reformatted the backup drive, as well.

There was still hope, until the department discovered its third line of defense, backup tapes, were unreadable....

See full article by Anne Sutton (Associated Press Writer)

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